技术支持
遇到问题?我们来帮你解决。
联系我们
常见问题
如何备份我的数据?
▶
您可以在「设置」中开启 iCloud 同步功能,数据将自动同步到您的 iCloud 账户。此外,您也可以使用「设置 → 数据管理 → 导出」功能将数据导出为文件进行手动备份。
如何使用 Siri 语音记账?
▶
对 Siri 说「用极简记账记一笔」即可触发语音记账。您也可以在「设置 → Siri 与快捷指令」中查看完整的 Siri 功能教程和配置指南。
如何设置双击/三击背面快捷记账?
▶
前往 iPhone「设置 → 辅助功能 → 触控 → 轻点背面」,选择「轻点两下」,然后在快捷指令列表中选择「Quick Record」。设置完成后,双击手机背面即可弹出快速记账通知。
我的数据安全吗?
▶
您的所有数据均存储在 iPhone 本地,不会上传到任何服务器。应用还支持 Face ID / 密码锁屏保护。详情请查看我们的
隐私政策。
AI 功能需要联网吗?
▶
是的,AI 智能分类、AI 助手聊天和收据扫描功能需要网络连接来处理数据。但基础的记账、统计、预算等功能完全离线可用。
支持哪些语言?
▶
极简记账支持 12 种语言:简体中文、繁体中文、英文、日文、韩文、法文、德文、西班牙文、葡萄牙文、俄文、阿拉伯文和印地文。应用会自动匹配您的系统语言。
如何切换多个记账账户?
▶
在「钱包」页面中,您可以添加多个账户(如现金、银行卡、信用卡等)。记账时在顶部选择对应的账户即可。
Technical Support
Having trouble? We're here to help.
💰
QuickExpense
Smart, simple, and secure personal expense tracker
Contact Us
Frequently Asked Questions
How do I back up my data?
▶
You can enable iCloud sync in Settings to automatically sync your data to your iCloud account. You can also use "Settings → Data Management → Export" to manually export your data as a file.
How do I use Siri for voice expense recording?
▶
Say "Record an expense with QuickExpense" to Siri. You can also check "Settings → Siri & Shortcuts" in the app for a complete Siri tutorial and setup guide.
How do I set up Back Tap for quick recording?
▶
Go to iPhone Settings → Accessibility → Touch → Back Tap → Double Tap, then select "Quick Record" from the shortcuts list. Once set up, double-tapping the back of your phone will trigger a quick expense notification.
Is my data secure?
▶
All your data is stored locally on your iPhone and is never uploaded to any server. The app also supports Face ID / passcode lock for additional protection. See our
Privacy Policy for details.
Do AI features require internet?
▶
Yes, AI smart categorization, AI assistant chat, and receipt scanning require a network connection. However, basic features like recording, statistics, and budgets work fully offline.
What languages are supported?
▶
QuickExpense supports 12 languages: Simplified Chinese, Traditional Chinese, English, Japanese, Korean, French, German, Spanish, Portuguese, Russian, Arabic, and Hindi. The app automatically matches your system language.
How do I switch between multiple accounts?
▶
In the "Wallet" tab, you can add multiple accounts (e.g., cash, bank card, credit card). When recording an expense, select the corresponding account from the top of the entry screen.